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You need to send documents from individual applications by fax?
Use ActFax to send faxes from any Windows application. It's as easy as printing.
You want a faxing solution that is easy to install and maintain?
ActFax is installed and configured in just a few minutes. Also if you are no IT expert.
Faxes should be automatically sent directly from your applications?
ActFax seamlessly integrates into all your applications. Quick and straightforward.
Received faxes should be automatically delivered to your users?
ActFax routes incoming faxes directly to your users. Fully automatically.
Always keeping track of the status of your fax messages is important for you?
ActFax notifies you by email or through the client software. In a matter of seconds.
The transmission of fax messages should be done through Voice over IP?
Use ActFax in combination with XCAPI. That's the future of faxing.
The reliability of your faxing solution is important for you?
More than 250,000 users worldwide trust in ActFax. Day by day.
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easy to install and maintain
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Use ActFax with VoIP/SIP (Fax over IP)

Question

Is VoIP/SIP (Fax over IP) supported by ActFax?

Answer

Using ActFax with VoIP/SIP is possible when the add-on software XCAPI from TE-Systems or softIP from Dialogic is used in combination with ActFax. XCAPI or softIP act as a replacement for the fax modem or fax board in that case, so no additional fax modem or fax board is needed.
For fax transmissions through VoIP it is recommended that your IP-gateway supports the T.38 protocol (Fax over IP). When the T.38 protocol is not supported by the IP-gateway, fax transmissions are still possible, but in such a case, the fax transmission is done through a normal voice channel through G.711 protocol. This might result in transmission problems when using a weak VoIP connection.
More information about ActFax in combination with VoIP is also available through the VoIP/FoIP page.