ActFax license key not accepted by the system
Question
Why is my 10-digit ActFax license key is not accepted by the system?
Answer
The ActFax license key format has been changed to a new format with ActFax version 4.25. The length of the
license key increased from 10 digits to 20 digits. If you currently own an old (10-digit) license key and want to update to
ActFax version 4.25 or newer, it is required to convert your 10-digit license key into a new 20-digit license key.
Free updates for a new license are included for 2 years.
- Format Old License Key: XXXXX-XXXXX
- Format New License Key: XXXXX-XXXXX-XXXXX-XXXXX
The conversion of the license key can be done at Convert License.