7
You need to send documents from individual applications by fax?
Use ActFax to send faxes from any Windows application. It's as easy as printing.
You want a faxing solution that is easy to install and maintain?
ActFax is installed and configured in just a few minutes. Also if you are no IT expert.
Faxes should be automatically sent directly from your applications?
ActFax seamlessly integrates into all your applications. Quick and straightforward.
Received faxes should be automatically delivered to your users?
ActFax routes incoming faxes directly to your users. Fully automatically.
Always keeping track of the status of your fax messages is important for you?
ActFax notifies you by email or through the client software. In a matter of seconds.
The transmission of fax messages should be done through Voice over IP?
Use ActFax in combination with XCAPI. That's the future of faxing.
The reliability of your faxing solution is important for you?
More than 250,000 users worldwide trust in ActFax. Day by day.
4
the professional faxing solution
trusted by more than 250,000 users worldwide
easy to install and maintain
fast. reliable. scaleable.
Home
Support
Knowledge Base
Knowledge Database

ActFax license key not accepted by the system

Question

Why is my 10-digit ActFax license key is not accepted by the system?

Answer

The ActFax license key format has been changed to a new format with ActFax version 4.25. The length of the license key increased from 10 digits to 20 digits. If you currently own an old (10-digit) license key and want to update to ActFax version 4.25 or newer, it is required to convert your 10-digit license key into a new 20-digit license key. Free updates for a new license are included for 2 years.
  • Format Old License Key: XXXXX-XXXXX
  • Format New License Key: XXXXX-XXXXX-XXXXX-XXXXX
The conversion of the license key can be done at Convert License.